FREQUENTLY ASKED QUESTIONS

Our products are formulated to be suitable for a variety of skin types, including normal, oily, combination, and sensitive skin. Our products are formulate to be used on preteens and teenagers with sensitive oily acne prone skin.

Yes, all of our products are cruelty-free. We do not test on animals.

We prioritize using natural and gentle ingredients wherever possible. Each product lists its ingredients on the packaging and our website. Our goal is to use simple, safe and effective products.

We recommend visiting our "Our Products" page where each product includes details on its ingredients  and benefits.

Many of our products are suitable for sensitive skin, but we recommend checking the ingredients list or conducting a patch test before full application.

Store our products in a cool, dry place away from direct sunlight to maintain their efficacy and shelf life.

At this time, we do not offer individual samples, but we occasionally include samples with orders or run promotional sampling programs.

Usage instructions are provided on each product's packaging and

our website. Typically, products are used once or twice daily unless otherwise specified.

Please contact our customer service team for more information at info@justforteens.biz.

Discontinue use immediately and consult a healthcare professional. Contact our customer service team for assistance with returns or exchanges.

We have products specifically formulated to help with acne-prone skin. Check our product descriptions for details on which products are best suited.

Our products are designed specifically for teens and young adults, but they can be used by individuals of all ages.

Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can also log in to your account on our website to track your order.

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for online purchases.

Yes, we offer international shipping to select countries. Shipping rates and delivery times vary by location.

Please refer to our Shipping Policy for detailed information on delivery times, shipping costs, and international shipping options.

Yes, we have a hassle-free return and exchange policy. Please refer to our Return Policy page for details on eligibility, timelines, and how to initiate a return or exchange.

To cancel or modify an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request before the order is processed and shipped.

While our products are formulated to be gentle and effective, individual reactions may vary. Always read the product labels and conduct a patch test before full application if you have sensitive skin or known allergies.

You can reach our customer service team via email at info@justforteens.biz. We strive to respond to all inquiries promptly.